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FAQs

Any Questions?

Everyone has questions! Here are some of the questions that we have already been asked.

Do you have any showrooms?
How can I pay for my purchase?
How come you’re usually cheaper than shops on a retail park or the high street?
Are you good value?
How long will my furniture normally take to arrive?
Do you charge for delivery?
Do you deliver on a Saturday?
If I have any questions, how do I contact you?
If I have a complaint, what do I do?
Are my goods guaranteed?
Will the pieces of furniture I order match each other?
I have heard that wooden furniture gets darker with time, is this true?
The drawers (on a chest) or the doors (on a sideboard or wardrobe) are sticky or binding – what should I do?
My furniture has unusual grain characteristics?
The doors on my wardrobe are not level at the top?
I have had my bed a week or two and it is now squeaking, what do I do?
Do you put the furniture in the room of my choice?
Do you unwrap the furniture and take away the packaging?
Do you assemble large items like beds and wardrobes?
Can you deliver outside the UK?

If you would like to ask another question, please feel free to email us or call us on 01245 471726; we will try our best to answer you.

CLOSING DOWN SALE FINAL REDUCTIONS ON EX-DISPLAY ITEMS

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